At CS Gaming Hub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. What Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline when you register an account, place an order, or fill out a form on our website.
- Transaction Information: Details about purchases you make through our website, including product details, pricing, and shipping information.
- Technical Data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services, including browsing patterns, page interactions, and features used.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Process and fulfill your orders, including payment processing, shipping, and providing customer support
- Create and manage your account, including verifying your identity when you log in
- Send you order confirmations, updates, and service notifications
- Respond to your inquiries, comments, or concerns
- Improve our website, products, services, marketing, and customer relationships
- Conduct research and analysis to better understand our customers' needs and preferences
- Send you marketing communications about products, services, and promotions that may be of interest to you (with your consent where required by law)
- Detect, prevent, and address technical issues, security breaches, and fraudulent activity
- Comply with our legal obligations and enforce our terms and conditions
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
- Business Partners: In connection with offering co-branded services, selling products, or other joint business activities.
- Legal Requirements: When required by law or in response to legal process, to protect our rights, or to protect the safety of our users or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
We do not sell your personal information to third parties for their own marketing purposes.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your personal information
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of cookies we use:
- Essential Cookies: Necessary for the website to function properly. They enable core functionality such as security, network management, and account access.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve website functionality.
- Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and advertising more relevant to your interests.
Managing cookies:
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
6. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Children's Privacy
Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CS Gaming Hub
2 Finley River
Khanbury S72 7HG
United Kingdom
Email: privacy@csgaminghub.com
Phone: +44 243 129 7871
